Gladstone Morgan - Defective furniture claimed to be normal seller will not allow return
Update by user Jul 09, 2013
This was supposed to be filed for Gladhill Furniture, don't know how to redirect.
Update by user Jun 09, 2013
Gladhill Furniture of Middletown. Not Gladstone Morgan
Original review posted by user Jun 08, 2013
Mid January my husband and I ordered a bedroom suite from Gladhill Furniture, it was finally delivered on May 30th.As soon as the first piece was uncovered I told the delivered people to put it right back on the truck, however after considering that my husband was not home I allowed the rest to be unloaded so he could have time to see it.
Each piece of furniture has a blotchy, uneven finish. The owner of Gladhill came out to see it and said he would do nothing to help us and "Mr. Gladhill" said that was normal and he would let his lawyer handle it! We are stuck with a VERY EXPENSIVE bedroom suite that is so defective!
I am just shocked that they have no customer satisfaction policy!
My husbands solution would be to just set it on fire...lol.
Monetary Loss: $10000.